1. Introduction
1.1 These Terms & Conditions (“Terms”) govern your access to and use of the website https://www.holiday-palace.net/ (the “Website”) and any services made available through it by Holiday Palace (“we”, “our”, “us”).
1.2 By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website or any services.
1.3 We reserve the right to modify these Terms at any time. The updated version will be posted on the Website and your continued use after such posting constitutes your acceptance of the changes.
2. Services
2.1 The Website may offer, among other things, access to online gaming/casino services, account registration, deposit/withdrawal of funds, and other user-interactive features.
2.2 When you engage with any specific service (e.g., an account, game play, deposit/withdrawal), you may be subject to separate additional terms (for example a “Gaming Agreement”, “Account Terms”, or “Bonus Terms”) which will apply in addition to these Terms.
3. Eligibility & Account Registration
3.1 By using the Website or registering for an account you represent and warrant that you are legally eligible to use the Website (including meeting any applicable age or jurisdictional requirements) and have full authority to enter into these Terms.
3.2 If the Website offers real-money gambling services, you must be of legal gambling age in your jurisdiction and located in a jurisdiction where such services are permitted.
3.3 You agree to provide accurate, complete and up-to-date information during registration and notify us of any changes. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.
4. Use of the Website
4.1 You must use the Website lawfully and in accordance with these Terms and any applicable gaming/gambling laws and regulations.
4.2 You agree not to:
-
use the Website for any fraudulent or illegal purpose
-
interfere with, disrupt or attempt to hack, exploit or otherwise compromise the Website’s systems
-
use any automated means (bots, scripts, scraping) to access or use the Website without our express permission
-
misuse or attempt to circumvent security or moderation systems
4.3 We reserve the right to suspend, restrict or terminate your access to the Website, or to close your account, if we reasonably believe you are in breach of these Terms or acting unlawfully or in bad faith.
5. Deposits, Withdrawals & Payments
5.1 If you use services involving deposits or withdrawals (for example, in connection with a casino or gambling account), the rules and conditions governing deposits, withdrawals, minimum/maximum amounts, currency, fees, verification, bonus conditions and payment methods will apply.
5.2 You must comply with any identity verification, anti-money-laundering (AML), know-your-customer (KYC), and other compliance checks we require.
5.3 We may refuse or delay withdrawals or impose restrictions if we suspect fraud, money-laundering, account misuse, violation of bonus terms or regulatory breach.
6. Bonuses, Promotions & Offers
6.1 If the Website offers bonuses, promotions, free spins, loyalty rewards or similar incentives, each offer will have its own terms and conditions (e.g., wagering requirements, expiry, eligible games, maximum bet restrictions).
6.2 You acknowledge that any bonus or promotional offer may be withdrawn, changed or cancelled at any time at our discretion.
7. Intellectual Property
7.1 All content on the Website (including text, graphics, logos, images, software, game interfaces, audio/video) is owned by us or our licensors and is protected by intellectual property laws.
7.2 You may view, download, or print pages from the Website for your personal, non-commercial use only, provided you keep copyright and other proprietary notices intact.
7.3 You may not reproduce, distribute, publicly display, commercially exploit, or modify any part of the Website without our prior written consent.
8. User Content
8.1 If you post or submit any content to the Website (such as chats, feedback, reviews, images) (“User Content”), you grant us a worldwide, non-exclusive, royalty-free licence to use, reproduce, adapt, publish, distribute and display your User Content for purposes of providing, promoting or improving our services.
8.2 You warrant that your User Content is your own original work or you have the right to submit it, and it does not infringe any third-party rights, or violate any laws or regulations.
8.3 We reserve the right (but not obligation) to review, edit, remove or refuse any User Content at our sole discretion.
9. Warranties and Disclaimers
9.1 We warrant that we will provide our services with reasonable skill and care, in accordance with industry standards and applicable regulatory requirements.
9.2 Except to the extent required by law, all services, the Website and all content are provided “as is” and “as available”, without any further warranty of any kind (express or implied), including warranties of merchantability, fitness for purpose, or non-infringement.
9.3 We do not guarantee that the Website will operate uninterrupted, secure or error-free. We may suspend or withdraw access for maintenance or other reasons without liability.
10. Limitation of Liability
10.1 To the maximum extent permitted by applicable law, our total liability to you in respect of all losses arising under or in connection with these Terms or your use of the Website shall be limited to the amount of fees you have paid to us in the preceding 12 months (if any).
10.2 We will not be liable for indirect, incidental, consequential, special or punitive damages, loss of data, loss of profits or business interruption arising from your use (or inability to use) the Website.
10.3 Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, or for any liability which cannot legally be excluded under the applicable law of your jurisdiction.
11. Compliance, Responsible Gaming & Prohibited Jurisdictions
11.1 If the Website offers gambling services, you agree to abide by any responsible-gambling tools or limits we provide (e.g., deposit limits, self-exclusion, cooling-off).
11.2 You warrant that your use of the Website is not prohibited by any applicable law in your jurisdiction, and that you are using the Website from a location where such services are permitted. If you access the Website from a jurisdiction in which such services are prohibited, your access is unauthorised.
11.3 We may refuse service, close accounts or void winnings if we determine that you are in a prohibited jurisdiction, underage, or otherwise in breach of these obligations.
12. Privacy & Data Protection
12.1 We will process your personal data in accordance with our Privacy Policy and applicable data-protection laws.
12.2 By using the Website or registering an account, you consent to our collection, use and disclosure of your personal data as described in the Privacy Policy.
13. Termination
13.1 We may suspend or terminate your account or your access to the Website at our discretion (for example, for fraud, breach of terms, regulatory issues, prohibited jurisdiction or unsafe conduct).
13.2 Upon termination:
-
You must pay for all services rendered up to the termination date;
-
Provisions which by their nature survive termination (e.g., intellectual property, limitation of liability, confidentiality) shall remain in effect.
14. Links to Other Websites
14.1 The Website may include links to third-party websites, services or resources (“Linked Sites”). These are provided for your convenience only.
14.2 We have no control over the content, terms, practices or availability of Linked Sites, and we are not responsible for any goods, services or content they provide. Your use of them is at your own risk.
15. Governing Law & Jurisdiction
15.1 These Terms (and any disputes arising out of or relating to your use of the Website or services) shall be governed by and construed in accordance with the laws of [insert governing jurisdiction, e.g., the Republic of Cambodia or the country in which the company is licensed].
15.2 You agree to submit to the exclusive (or non-exclusive, as appropriate) jurisdiction of the courts of [insert city/region of your choice] for any disputes.
16. Miscellaneous
16.1 These Terms together with any other document we expressly incorporate (such as Account Terms, Bonus Terms, Privacy Policy) constitute the full agreement between you and us regarding your use of the Website.
16.2 If any part of these Terms is held to be invalid or unenforceable under applicable law, that part shall be severed and the remainder shall continue in effect.
16.3 Our failure to enforce or exercise any right or remedy under these Terms does not constitute a waiver of that right or remedy.
16.4 You may not assign or transfer your rights or obligations under these Terms without our prior written consent; we may assign or transfer our rights and obligations without notice to you.